All Junk N Haul

Frequently Asked Questions

We Truly Care

We care about our environment and take every opportunity to recycle and donate items.

Q—01

Do I need to be home when they arrive?

No. We offer curb-side pickup for small loads. Call us to arrange.

Q—02

Can I get a quote over the phone?

Yes. Please upload pictures to our website or text pictures to us. Even though pictures from multiple angles are helpful, sometimes they don’t reflect the actual weight/volume. Because of this, final pricing will be determined upon arrival. If you agree with the price, we’ll be happy to haul it for you.

Q—03

How does scheduling work?

We do have same-day service available. However, if you are flexible, please mark your two preferred pickup days.

Let our staff know how urgent your pickup is so we can prioritize appropriately.

Q—04

Do you have a minimum rate for single item pickup?

Yes. If you do not need more than 1/8 space of our truck, a single item minimum fee of $75 will apply.

Q—05

What are your rates? What does that include?

Included in our rates:

  • – Loading from anywhere on your property onto our truck
  • – Diposal fees
  • – Volume usage of our trucks
  • – Travel-related costs

For anything over a full load, we will be happy to provide an in-person estimate.
*This does not include construction debris (concrete, brick, rock, tile)

Q—06

Do you guys do a demo?

We do light demolition projects such as removal of flooring, cabinets, drywall, decks, etc. If you’re doing remodeling or replacing a toilet or tub, we can do the demo work.

Q—07

How big are your trucks?

Our trucks are 12 ft long, 6.5 ft wide and 6.5 ft tall. We meter this out to about 4 pickup truck loads.

Q—08

What don’t you take?

We do not take hazardous materials. This can include the following:

  • – Paint
  • – Propane tanks
  • – Flammable/combustible liquids
  • – Asbestos

Q—09

Is ALL Junk N Haul insured? What does that mean?

– Yes! Our professionals are licensed, bonded and insured.

Q—10

How do I prepare for my pickup?

– Make a checklist. We don’t want to miss anything, and this will help us be as fast and efficient as possible.

– Pets. To keep your loved ones and our staff safe, we ask that your pets are put away in a safe place while our haulers are on your property.

– Please sort out any recyclables when possible.

– Appliance pickup. We appreciate when appliances are empty and ready to go. This means that they should be unplugged and empty of any liquids or other items. Appliances include: refrigerators; hot tubs, washer/dryers; furnaces; etc. This excludes cleanout work.

Q—11

How do I pay?

Cash, Venmo, Zelle and SquareUp (Visa, Mastercard, debit card) are acceptable forms of payment.

We do not accept checks. Sorry for the inconvenience.

One of our staff members will call when they arrive to confirm the volume of the junk. If you agree with the price, we haul it away.

Q—12

Are furniture/appliance donation pickups free?

**In the event that an item is not received by a donation center, the item then becomes our problem for which to find a solution. Our costs and estimates are intended to cover this possibility.**

We work with several thrift stores and donation centers. Although some centers have policies against receiving donations from junk removal companies, others welcome the donations. We work with Habitat for Humanity ReStore to find a place for softly-used furniture, appliances and building materials.

Please visit the following HFH resources for more information on what is, and what is not, currently accepted.

https://www.habitat.org/stories/does-habitat-offer-furniture-donation-pickup

https://habitatgnh.org/restore/acceptable-donations-for-our-restore/

Q—13

Do you guys recycle?

Yes. we practice green solutions when possible. To help us do our part, please sort out any recyclables when possible.

Q—14

What areas do you service?

[refer to map image]

Q—15

What work will you guys do?

We can do more than just haul your junk.

From a kids’ playground to a shed, we can tear it down and more. Just ask!